At Glamojo, we want every part of your beauty shopping experience to feel easy, personal, and thoughtfully supported. Whether you have a question about an order, need help with shipping or returns, want more information about a product, or simply need guidance before making a purchase, our Customer Care team is here to help.
We know that choosing the right beauty products can sometimes feel overwhelming. With so many formulas, ingredients, hair concerns, and product options to consider, having the right information matters. That’s why we’re always happy to help point you in the right direction and make your shopping experience as simple and confident as possible.
Quick Help
Find a quick answer below or send us a message.
Track My Order
Check your order status
Shipping & Delivery
Shipping times, tracking & more
Returns & Refunds
Learn about our return process
FAQs
Find answers to common questions
Send us a message
Need a little more help? Send us a message and our team will be happy to assist.
Customer Care
Our team is here to help with questions about your order, products, shipping, returns, or anything else related to your Glamojo experience.
Customer Care Hours
Monday–Friday: 9:00 AM–5:00 PM ET
Saturday–Sunday: Closed
Customer Care Hours
Monday–Friday: 9:00 AM–5:00 PM ET
Saturday–Sunday: Closed
Contact Information
support@glamojo.com
+1 (332) 333-0123
Your satisfaction matters to us. If you have a question or need assistance, please get in touch - we’ll be happy to help.
Beauty Begins Here.
Frequently Asked Questions
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with tracking information. You can also use our Order Tracking page to check the latest status of your order.
Can I change or cancel my order?
We begin processing orders as quickly as possible. If you need to request a change or cancellation, please contact us as soon as you can. While we can’t guarantee that changes can be made once an order has entered processing, we’ll do our best to help.
What is your return policy?
Please visit our Returns & Refunds page for information about return eligibility, instructions, and refund processing.
What should I do if my order arrives damaged or incorrect?
Please contact our Customer Care team and include your order number along with a brief description of the issue. Photos of the item and packaging may also help us resolve the issue more efficiently.